[Resolved]  Axis Bank — penalty

Address:

6, Navketan Estate, Opp. Onida House, Mahakali Caves Road, Andheri East, Mumbai City, Maharashtra, 400093

Dear team,

I have paid my emi on time manually (5th jan)
As i did not get any information or msg regarding emi will deduct on 6th instead of 5th, because of this i had paid manually in fear of penalty. But still bank has deducted 590 as penalty, its seem not fair.

Is there any chances for refund this amount.
As i had paid on time so why this penalty.
It is just disappointed.

Incident date: 07/01/2020
Client name: sana mohd ali ansari
Mobile number: [protected]