[Resolved]  Axis Bank — Personal Loan

Address:

ARMEKA FINANCIAL CONSULTANTS PVT LTD B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL PUNE

Dear Sir/Maam,
As per my conversation with you I need to bring to your attention my experience as an Axis Bank customer.

My name is Mr.Pravin Rajendra Dhalgader residing at A/p- Ujalaiwadi, Sahitya colony, Airport Road, Kolhapur 416004, Maharashtra had availed of an Axis Bank Personal loan just 5 year ago. My loan number is PPR[protected]. I have been paying for the past all dues and now in the month of 17 may close the loan and interested to make necessary payments as I am out of Job in this current economic slowdown. I have written letters to state the same.
Now i was clear all dues including interest but they denied to give me No objection certificate NOC and my banking lean and stuck amount. when they recover they promise to give me NOC & my banking amount nut now they used another language "jo karna hai wo karo hum nahi denge " thats why i am complaining below agency
I somehow missed instalment. That's when pandamic crisis (corona).
Even after informing the caller of the situation, the calls did not end and at times were threatening in nature.
Caller Contact No. is [protected], [protected] Mr Bhairav
ARMEKA FINANCIAL CONSULTANTS PVT LTD
B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL
PUNE
These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. I ruined her mental and physical health both because of horror of Axis Bank recovery agents. Today I am suffering from much health related tensions including insomnia because of Axis Bank torture for the agony caused to her.
This is a serious concern, I have been harassed by these people of Axis bank (ARMEKA FINANCIAL CONSULTANTS PVT LTD
B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL
PUNE Agency of Axis Bank). The Name of the executive is Mr. Bhairav. His fraudulent mobile number is [protected] & [protected]. Infact he refused to show his identity proof and any contact information related to him. One of the numbers that he gave is an incorrect number [protected].He also refused to give his supervisor's number.
Some illegal acts done by Mr.Bhairav.
1.Shouted at my Sister and gave her mental torture.
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5.Done some indecent act.
6.He was adamant and said that he will come at home to disturb till the time we do not pay him.
7.He was very rude and harsh and kept on shouting- even though she (my sister) said him.
1. "Jab tumhari paise wapas karne ki aukaat nahi hai to fir loan kyun lete ho"
2. "Ya to payment kar de, warna bahut tarike hain bank ke paas paise lene ke"
3. "Ek o tu payment nahi kar raha hai, aur upar se pooch rahi hai ki identity card dikha".
4. "' Agar tumne paise nahi diye to hum gharwalo ko pareshan karenge.
These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.
I am filing a case in this Consumer Grievances Redressal Forum Delhi and had appealed this court to make Axis Bank and their recovery officer (collection agency- ARMEKA FINANCIAL CONSULTANTS PVT LTD
B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL
PUNE- Mr.Bhairavh (Bhairav-The recovery agent) mentioned above and agents involved compensating her for peace and happiness. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.org
I am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. An appeal is also be made to President of India and PIL should also be filed in Court about the Financial Institutes or Banks like Axis (collection agency- ARMEKA FINANCIAL CONSULTANTS PVT LTD
B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL
PUNE - Mr.Bhairav (bhairav-The recovery agent) who misuses power of Section 138, 420, 406 on innocent clients. As because loans are taken by peoples to improve self quality of life and not to spoil own career. Circumstances at all time do never remain the same.
However during the course of loans, paying EMI - Business, health, and services can cease or pause, Natural disasters, casualties, diseases, accident, incidents, profit and losses are beyond human controls and bank should understand it. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers. During such destiny laid stages, if the bank could not support the hospitalized client (loan taker) on ventilators at least it should also not try to pull the tubes of oxygen.
In all fairness, Axis Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.
I want a written statement stating the action taken against Mr.Bhairav (bhairav-The recovery agent) and strong action against all the people involved Axis bank ARMEKA FINANCIAL CONSULTANTS PVT LTD
B23 B, YASH, RAGHVILAS SOCIETY, KHARADI, NR ATITHI HOTEL
PUNE- A collection Agency of Axis Bank). The Name of the executive is Mr.Bhairav His so called mobile number is [protected] otherwise I will go to the court of law/consumer forum, circulate the message to the news groups, and caution all my friends about the incident.
Some actions taken by RBI
Mumbai High Court verdict against use of Gundaas by Axis.
Attached - my last installment
Chat details of Mr Bhairav
Yours faithfully,
Pravin Dhalgade
[protected]@gmail.com
Contact- [protected], [protected]