[Resolved]  Axis Bank — Personal Loan

Hi Team,

My name is Sumeet Gupta, I have recently applied for personal loan via Axis Bank (I have read the terms & conditions) which is available on Axis Bank portal. My Personal Loan Application number is 17264436.

I had applied for the above loan on 5th May 2022. Today I had track status of my loan, where it is mentioned that "we are unable to sanction your personal loan as your application does not meet the Bank's internal policy."

As per bank's policy "A salaried individual, self-employed--whether in business or profession--are eligible to apply. You need to be between 21 to 60 years of age with a certain monthly net income criteria set by the lender. Axis Bank's minimum net monthly require is Rs 15, 000.

This means that salaried individuals need to have a minimum two years of total work experience, while self-employed a total of five years."

I have attached snap for your reference, as per above condition & as per snap. I m fulfilling all of your terms & conditions.

Lets agree that amount may differ from your side but you can discuss about the amount. I had a word with representative of Axis Bank she informed me that as per my financial history : I am eligible for 6Lack personal loan. But I had applied for 4 L only. Lets assume that 4 L is higher as per my eligibilty, but why your giving me such foolish offer & do not show your representative this kind of a offer. Representative will inform only what they can see.

Atleast discuss it with me whether or not to decrease the limit. I am facing some emergency thats why I had applied for loan but Axis bank is not cleared about its own terms & conditions.

I want resolution for this in the first half only. I want reason "why my application was not sanctioned?".Otherwise I'll escalate it to the higher level.