[Resolved]  Axis Bank — personal loan complaints

Address: 641004

Xis bank provides a very big support to customer for having suffered. Why because there is no customer obsession with their bank. There is no online customer support pretty much not well. Nobodies are not ready for answering/support to customers queries.

I am getting the personal loan from them in last year. Still, i am fighting with them to change my emi date. Not yet received any confirmation/suggestion to change my date.in that case, i need to submit my emi date changing request thru person in loan section of axis bank, in this scenario, some problems are having to the customer. If the customer is not availed in his hometown, how he went to the branch & change the date. It is not so far. So i request please accept the request thru mail from customer & do the best for us. Still, i paid the amount with the penalty charges only. We are getting the loan from the bank for emergency/ unconditional situation only, if the banks are doing like this how can we tolerate. Honour to say this-types of banks are sucking the middle-class people's blood heartless. Now i got a new issue for lien charges from them. Amount of rs. 22k how can i accept & do the favour to the bank. The team, please help me if there is any chance to raise the complaint in consumer board i can.