Axis Bank — Personal loan emi not taking on time making my cibil low

Gunjan Chhabra

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110017
Website:	This

This complaint is regarding my ongoing persoanl loan with agreement no. PPR[protected]. Everything was going all well but since Nov'16 the bank is not auto debiting my EMI of Rs 3043 on time and then putting it late charges on the customer that is me.
This is really affecting my credit note my cibil score.
Due to all this i m not eligible to apply for any other loan as per RBI guidelines.
This is the worst bank ever to deal with.
I[censored] investigate about the same through customer care on phone they ask u to visit the branch. Once u visit the branch they will ask u to visit the loans head in Cannaught Place if this is so then whats the point of having branch in loacal areas.
I will really very thankful if bank can help me out on this and solve my this problem.

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Comments

arush- saurav

from Dehradun, Uttarakhand

What was the resolution for my complain regarding axis bank

John Leihao

from Mumbai, Maharashtra

Dear Sir, I have salary bank account no.[protected] at Axis Bank Kalyani Nagar Marigold Premises, 15, Vadgaonsheri, Kalyani Nagar. On 10/05/2017 at around 10:11 am I tried to withdraw Rs. 2000 from SBI bank ATM in Vadgaonsheri, CASH-ATM/16818001 but the transaction failed with error and the balance had been deducted .