Axis Bank — Personal loan issue Complaint-2

chethan kumar A

from Bengaluru, Karnataka

Address:	560100
Website:	www.axisbank.com

I raised complaint earlier and they said they will credit back the assured amount.
I just now received the mail saying processing fee is 2%.
Again I am highlighting this, whatever the axis team executives who discussed with me during discussion was 1.25%, but without any fore information and communication they have deducted 2% as processing fee. Why they are hiding these details. This is cheating the customer and it is against their trust with Axis team.

This is very disappointing.

MY LOAN ACCOUNT NUMBER IS PPR[protected]
Mob: [protected]

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Axis Bank customer support has been notified about the posted complaint.