[Resolved]  Axis Bank — Personal loan on emergency

Address:

500072

Dear team,
This is regarding the delay in processing my personal loan.
I had an emergency for money and so i have reached the one of the personal executive, all the documents have been submitted on 6th of june. And per the promise it should take 3 working days. But its not been done yet, i haven't even get the verification call yet and i tried reaching them many times but no response. I had to go to mutiple axis branches to catch hold of them. Finally i catch hold one of the representative and as per them file login took place on june8th and the complete process may takes an another 3 to 4 working days. I really couldn't understand why this # delay, irresponsible behavior of the representative.

I would like to bring it your notice and let u you improve customer satisfaction. Also i want this delay to be invistigated and fill those gaps.

Thanks
Siva p