[Resolved]  Axis Bank — Personal loan query

Address:Bangalore Urban, Karnataka, 560066
Website:www.axisbank.com/logaquery/logaquery.aspx

I had requested and scheduled a meeting for a sales representative meeting twice but I did not even received a call from their end. Moreover, the disturbing part is that there is no proper channel or medium to complain against them. No reply from the loan department over mail, the general banking mail reply was to contact Loan dept only. Unable to post a complaint on the Online query page (link-https://www.axisbank.com/logaquery/logaquery.aspx) The captcha is not processing only even after trying to process oper 20 times.

All this is happening even while I am having a corporate salary account with Axis bank for last 1 year.

I had to finally post here in the hope that they can introspect and improve their services in this area.
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May 24, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Axis Bank Customer Care's response
Hi Surbhit,

Sorry for the trouble. Please raise your concerns at http://bit.ly/2nCOGeG for us to look into it.

Regards,
Axis Bank
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