[Resolved]  Axis Bank — Poor performance of branch

Address:	700055
Website:	www.axisbank.com

I had accidentally blocked by debit card (No #5346 xxxx xxxx 2669) while accessing online banking facility. When i tried to reactivate it online again, i could not find any option to that. I called up the customer care service and the banking officer instructed me to visit the bank.

I visited my nearest branch (Branch id : 1884) i. E jessore road, shyamnagar, rodkol, kolkata : 700055 on 29th april 2017. I was assured that my card would be activated by 3rd may 2017. Its 5th today and i can see that my card is still hot-listed.

This is very disappointing from an esteemed bank of yours. While other banks provide the facility of reactivating debit cards online, axis bank doesn't. I am a working woman and it sis really a big harassment for me to visit the bank time and again without any solution.

I therefore request an immediate action in this regard. Everyone knows the importance of debit card in today's world and such grievances are expected to be solved immediately.