[Resolved]  Axis Bank — problem in atm and online transaction

Address:799143

This is to bring in your kind notice that i prasanta debnath, s/o - having a current account in belonia branch, a/c no-[protected], is facing problem on since 15 day, on online transaction it is showing insufficient balance and on atm transaction it is showing card blocked. For the same regards i called to customer care and they told there is no problem in atm & online transaction. I attached online transaction snapshot. Kindly look after this matter and resolve the matter as soon as possible. Thank you
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi Prasanta,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12957
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information