[Resolved] Axis Bank — processing fee wrongly charged @1% instead of 0.5%in [protected]

jainath verma

Address:

ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303

I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
So kindly i request you to refund th extra amount charged as soon as possible in my account.

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Apr 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank

Mar 13, 2019

Updated by jainath verma Thanks to you and axis bank for getting me a successful refund of my amount..

Verified Support

Mar 13, 2019

Axis Bank Customer Care's response Hi, we trust that our executive from Maharajganj branch has contacted you and addressed your concern raised. Also, you have shared with us the satisfaction letter. Thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank