[Resolved] Axis Bank — refund from amazon not done

vinu priya

from Mumbai, Maharashtra

Address:

Jagirammapalayam, Salem, Tamil Nadu

I have done a recharge for a mobile on 24.04.2019 for rs.220 the order has been cancelled the refund from amazon got a sms as refund successful to the card but it has not been credited to my ac the sms for below : your a/c 680255 is debited with rs 209.00 on[protected]:09:27 a/c bal is rs 4786.20 info: pur/amazon seller services/bangalore/amazon seller services/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
My contact no:[protected]

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May 30, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
Please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.