[Resolved] Axis Bank — regarding axis asap online account closed suddenly

deepak singh bhati

from Delhi, Delhi

Address:

Sector 18, Noida, Gautam Buddh Nagar, Uttar Pradesh, 91

Actually i'm open a axis asap online account of branch sector 18 noida.
I go to the branch and i submit my pan and aadhaar copy while doing the k. Y. C of my
Account why it should be closed.
I got a message on 7.3.19 that sorry we have to closed your account due to some kyc issue.
But i also get a message on 8.3.19 that if
You avoid to close your account than please visit any axis bank branch for biometeric kyc.
I just want to know that can i activate my
Account or not.
Please clear on this.

Name deepak singh bhati
Account number - [protected]

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Apr 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Axis Bank Customer Care's response Hi, we refer to our today's discussion. We have taken note of your feedback and have shared the same with the relevant team. We regret the inconvenience caused to you in the aforesaid matter. Thanks for writing in! Regards, Team Axis Bank.