[Resolved] Axis Bank — regarding axis bank fraud

shubh chaurasia

from Jhansi, Uttar Pradesh

Address:

710/I RAMJANKIPURAM COLONY, SARANDHRA NAGAR HANSARI JHANSI, Jhansi, Uttar Pradesh, 284135

Yesterday on dated 2 may, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account. My customer id is[protected].

Now, today dated 3 may, 2019 i suddenly received a sms from the bank as "your a/c [protected] is debited by rs.1000 on 30apr19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money as soon as possible.
Contact no-[protected]

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May 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we are unable to locate any account related information with the mobile number given. Request you to DM us the registered mobile number which you have used while opening the account for further assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 14, 2019

Updated by shubh chaurasia MY REGISTERED MOBILE NUMBER IS [protected]

May 14, 2019

Updated by shubh chaurasia PLS UPDATE ME ASAP AND SEND MY MONEY BACK .