[Resolved]  Axis Bank — Regarding credit card fraud

Address:

Chennai, Tamil Nadu

I have received phone call from No. [protected]/ [protected] as Axis bank Credit card Pay back department. They are said like my credit card reward points worth Rs.7000 is expired today due to not using the reward points long time. They promised me to converted me into my account but not in points and they provided gift worth 6996 on www.dealatonce.com and that will be adjusted during the preparation of statement towards rewards points. They have completed IVR Transaction to E-Tech Solutions, New Delhi with all details of credit card. I have received the purchase order to my email and I confirmed from axis customer that they are fraud people and debited Rs 6996 from my account. From my account the money is detected and it is not adjusted in reward points. My concern is how the third party know my details about axis bank reward points . He was confirming all the details clearly about my reward point transaction So I believed that it is from Axis bank. Is that safe to use Axis Bank credit card ? Due to this I am really fed up with using credit card .Please provide me answer for this issue. Thanks! Umashankar