Axis Bank — Regarding Credit card statement

Address:	600020
Website:	www.axisbank.com/contact-us

I paid my September month Credit card bill on 5th November through ICICI bank.
On 8th payment has been rejected by Axis Bank. In my November credit card statement i have
been charged for late payment, check bounce, etc. and i would like to know for what reason.

I called customer care, however they mentioned i did not have sufficient balance and payment was bounced.
name of the agent who informed me this is Faizan/faizal. I asked for a Ticket no. he gave me interaction No.[protected]
Time of call :2016/12/08 11:42

However, I had sufficient balance in my account in ICICI Bank. i am attaching ICICI bank statement here.
Which says Transaction was rejected. Kindly check what caused this let me know.