[Resolved]  Axis Bank — Regarding Debit card pin Generate

Address:Thane, Maharashtra, 400603

First 1 went to Axis Thane branch(code 1892) on Thursday 6th July to apply for insta debit card. The lady employee issued me insta Debit card but after some time she mentioned that her branch printer is not working and requested me to visit branch in the evening to collect the card. she infoemd me charges for Insta secure debit card as Rs 300/- + Service charge and informed me that your card will be activated with in 24 hrs.

When i reached branch in evening, she again informed me that still printer is not working and requested me to visit another branch.

My whole days wasted and another point is how come the bank can be operate with a printer facility for a whole day.

Next day on 7th July 17 i visited Airoli Branch (Code1564). Here is received the card but the employee informed me that same card charge is Rs 500 + service charge and it would take 3 working days to activate.

My concern is that why is so much difference is process if both branch operate the same process.

My CUID :[protected]
Name : Tejesh Koli
Reg Contact No : [protected]
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Sep 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 08, 2017
Updated by tejeshkoli121
I need to generate my Debit card pin on priority.
Jul 10, 2017
Updated by tejeshkoli121
Very poor service .. still no resloution
Verified Support
Aug 11, 2017
Axis Bank Customer Care's response
Hi,

We are in receipt of your concerns vide service request number: 33257056 dated August 11, 2017. We will get back to you shortly. Appreciate your patience.

Regards,
Axis Bank
Complaint comments 

Comments

Hi Team,

Several people are calling me and asking for card details which includes cvv number.

Can u please confirm whether i hav to share cvv number for generating my debit card pin.

Called from number
[protected]
[protected]
tejeshkoli121's [Complaint's author] reply, Jul 10, 2017
Very poor service.. still no resolution

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