Axis Bank — regarding false information for loan (cheating)

Address:

Chennai, Tamil Nadu, 641000

Dear sir,
I have taken loan from axis bank this week. Initially when i ask terms and condition ur executive gave information as follows 10.99 interest with part and preclosure option and processing fees 1000. Finally above said information not applied for me instead they took 11.49 and processing fees rs 5000. Actually this instead make me as guilty (I cheated). When i ask ur executive y hapoens like this he spoken me in arrogant mode... His name is elayia cell no ([protected])

Kindly provide valuable solution.. This incident is damaging axis bank good will..

Thanks,
Muthu
[protected]