[Resolved]  Axis Bank — Regarding fraud transaction/ Regarding Axis Bank UTIB0000000 Payment

Hi team,

This is regarding the UPI transaction which I did on September 2nd, 2022 of Rs. 43000 via Googlepay.

I have made a merchant payment on October 1st, 2022 via UPI from my CITI BANK ACCOUNT and money is not deposited into merchant's account.

I got the below details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

Bank account number: [protected]
IFSC : UTIB0000000

Could you please help me in getting the refund to my CITI Bank account.

Thanks,
Vinay S M
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Nov 23, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
Axis Bank Customer Care's response
Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank.
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