Axis Bank — regarding kyc update meenal kaushal freeze account

Address:Ghaziabad, Uttar Pradesh, 201002

My account was salaried one till apr 2016 (Mohan-cooperative branch, new delhi). However after leaving the job in apr 2016, i did not receive any message about maintaining min balance..in march 2018, i had received a message that from 31 mar 2018, my salaried will be converted to savings one and min balance of 10, 000 was required. Since mar 2018, i maintained minimum balance. But without any prior notification, my account was freezed in apr 2018.

I was unable to deposit money. I had tried multiple times. Due to some money crunch, i had to use my min balance in account. Please note that in freeze state, i was not able to deposit. However, use the account money to pay credit card bills.

Around 3 weeks ago, in may end i had visited raj nagar, ghaziabad branch to submit my kyc. I had completed the required form also.

I am currently working with a firm which is 5 days working. Since then all the saturday's that have come are holidays.
Penalty has been charged for not keeping min balance in freezed account. I account is still not active and i am unable to deposit the money,

On 17 jun 2018, i tried updating the kyc via mobile app. Though i am not sure about its status.
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