[Resolved]  Axis Bank — Regarding my FD no. [protected] was closed without my consent.

Address:110070

My email no. 11
Dated 16/10/2016
Axis bank
Vasant Kunj
110070

Dear Sir/Madam,

Absolutely on reply from your side for all 11 mails

Issue 1.

This is regarding my FD no [protected] which was on Auto renewal mode was closed on 26/09/2016 without my consent. We also have FD much older than these FDs are still active. WHY was this FD was closed I need reasons.

Issue 2.
We also have a FD which was opened on the same date and with same amount with same condition (auto- renewal) but there is difference in maturity amount as on 8/09/2016 WHY?

Issue 3.
FD no [protected] which was maturing on 8/09/2016 and was closed on 26/09/2016 what about interest for 18/19 days and WHY this amount not paid to me? And is still pending and now interest on interest is adding up each passing day which is due. I need reasons for not receiving interest till today.

Issue 4.
We also wish to evaluate all my FDs in my account. Are all my FDs, my deposits, lockers etc. safe with you need assurance from your side As I’ am feeling sad and unsafe with Axis bank.
Please provide me the reasons for all the above issues.

Regards,
Veena Hamsagar
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Nov 19, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Axis Bank Customer Care's response
Hi Veena,

We're sorry you had this experience and we want to make this right. Please share the reference number you may have received from the last communication channel approached for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

I got an sms and email alert Rs 4000 debited from my account around11:77 am on[protected] as info PUR/PAYU-www.oxigenwallet./GUR/PAYU-www.oxigenwallet./Seq No 343546 . I have no idea what is going on. I am fully unaware of the transaction and want my money recovered.

also received phonecall from [protected]
Axis Bank Customer Care's response, Oct 18, 2016
Verified Support
Hi Rajnikant,

We are keen on understanding your concerns. Please share them at axisbank.com/support for us to serve you better.

Regards,
Axis Bank
Why Are you making us fool, there is no information or link related to fraud or complain booking on the link which you have provided, it redirect to following link.

http://web2.axisbank.com/webforms/axis-support/index.aspx

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