[Resolved] Axis Bank — regarding the fraudulent transaction

[Resolved] Axis Bank — regarding the fraudulent transaction

M Maddyboy from Mumbai, Maharashtra

Hello. This is Dr mathen. I have registered a complaint regarding the fraud transaction done in my account on 19th june. I have intimated the customer care and lodged a complaint against that. My complaint number is 52039273.i have also uploaded complaint letter and charge dispute form with that. Its been more than two weeks since i filed a complaint. But still now i have not received any update or action taken against my complaint. Im very much disappointed with ur response.As per the liability also i didn't receive any credit amount from the bank side. I need an immediate action to take on this complaint as soon as possible and refund my money back to my account. Thanking you. Was this information helpful? No (0) Yes (0)
Jul 18, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Axis Bank Customer Care's response Hi, our team is working on your concerns vide Service Request number 52039273 and will get back to you at the earliest. Request your patience and co-operation in the interim. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. Jun 27, 2019 Updated by Maddyboy Its been more than a month. And still I didn't get any refund from ur side .. and as per the statement given by you i didnt even get temporary credit in my account. Its very disappointing. I need an immediate action regarding this. Thank you
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