Axis Bank — Regarding wrong information by your customer care person

Address:

440017

Dear Sir,
My name is Rahul Bagde.I have debit & credit card of Axis Bank.My credit card no.is [protected].For paying my overdue payment through sms payment of credit card for Rs.5622/- I had call to your customer service on dated 07.04.17 at 6:30 PM and your officer gave me a wrong information that I can pay all 5622 in single day by 02 sms.My first sms payment of Rs.4900/- was succed but another sms of Rs.722/- was unsuccessful.If he told me the reality than I pay only min due payment.But due to his wrong information I m suffering because 07.04.17 was last date of payment and for remaining 722/- you will apply the interest at next bill.I had paid more than min due payment but only for 722/- Rs.I will pay the interest.This is bad practice of Axis Bank for recovery of payment.I m not satisfied with Axis Bank.Please take the necessary action on this matter.It is not a question of 200 Rs.but matter is the reputation of Axis Bank.

Regards
Rahul Bagde
Nagpur