[Resolved]  Axis Bank — Reissuing of Credit Card

Address:Aurangabad, Maharashtra, 431001

I was carrying a credit card No [protected] ISSUED BY axis bank. In June 2016 i lost my purse in mumbai & requested to block my card for further misuse & i requested for a new credit card. the customer care no. [protected] i called & requested for reissu of new credit card, the telephonic executive said you need to clear the pending dues then only we can issue a new card. In the meanwhile some hospitalisation was with us at my home front & could pay the dues. But on[protected] i paid 25000/- cash at aurangabad branch after letting me know the balakcne of 25, 489/- . again on[protected] i called on the same number mentioned above & told about i made a payment & the teleexecutive said that i need to pay 1289.00 remianing & then only the card will be issued. Again i paid 1300/- on[protected] & today dated[protected] i called on same number & now the executive tild me we cant issue the card . Your card is pemenent blocked. I have made a request but still she was helpless. the following things are observed which may lead to misguiding people to recover

1. if they would have told please the remaining & apply for new one i would have done
2. No crad will be issued, please pay the balance. i would have done as cibill score matters

Requesting this forum to ask axis bank reissue the same

Regards

Rahul Bodhankar
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Rahul,

Please raise your concerns at http://bit.ly/2dZ5X0W along with your credit card details for us to assist you at the earliest. Sorry for the trouble.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information