[Resolved] Axis Bank — rent agreement is not considered a address proof for correspondence address

Rachna Kashwani

from Delhi, Delhi

Aug 3, 2018

Address: New Delhi, Delhi, 110045

I have my account in axis bank and i want to update my correspondence address due to change my correspondence address. Now i have a rent agreement as a address proof for correspondence address but branch manager told me that rent agreement is not considered as a address proof i haven't any government address proof of my rented house i have my government address proof of my permanent address now i don't know what should i do for my correspondence address change in my axis bank..

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Sep 3, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

Axis Bank Customer Care's response Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/sub-issues/Bank-SB-UpdateAddress.aspxfor information on the address changed. Regards, Team Axis Bank.

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Comments

Amay Joshi

Jul 8, 2021

Hi. I have submitted my Rent Agreement for change of address at Axis Bank Patancheru Branch (SOL ID:687), however I have been told that rent agreement is not acceptable as address proof, and either Aadhar or other document has to be provided. But to change aadhar address I have been asked to provide bank statement. How can I update my address proof in such a situation?