[Resolved]  Axis Bank — repeated call for loan emi in spite of sufficient account balance

Address:

Vadodara, Gujarat, 390001

System error or software error issue - i am getting repeated call (Almost every 30 minutes /every hour) regarding pending emi of loan of axis bank in spite of having adequate balance in my registered account. My automatic debit option is functional still their system has not cut emi and in spite of talk with customer care they have not done auto debit and they have not stopped calling me frequently from following numbers.
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Is this real protocol of axis bank to call every 30 minutes/hour for six consecutive days in spite of communication with branch manager?