Axis Bank — replacement debit card not received

Address:

Jaipur, Rajasthan, 302017

I have applied for hotlisting and replacement of my lost debit card about 15-20days ago. Lost card was hotlisted immediately but i haven't rec'd replacement card till date. On contacting nearest axis bank branch they suggest me to contact customer care number, when i contact customer care no. They suggest me to contact nearest branch. I am being harresed by axis bank services. My customer id is[protected] & lost card no. Is ××××××××××××4861
Regards-
Sarojini manchandia