[Resolved]  Axis Bank — request for closure of current account & waiver of misc. charges as account is not operational.

Address:

Mohali, Punjab, 160070

REGISTERED POST.

Dated: 15/10/2018
Axis Bank Ltd.
S.C.O No. 661, Sector 70
Mohali.

Reference: Our Request for closure of current account No. [protected] in the name of our firm GILTON ELECTRICALS. SCO 667, Sector 70 Mohali.

Dear Sir’s,
We were operating a current account in your bank branch at S.C.O No. 661, Sector 70 Mohali, as our showroom was nearby located at S.C.O No. 667, Sector 70 Mohali.
Since March 2018, we had made a formal request for closure of our account as we were in the process of vacating the premises, and therefore we surrendered the credit card machines & the balance cheques in the branch itself. Subsequently we shifted from our address on 31/05/2018.
This fact is also confirmed from the fact that there has been no activity in this account at all from 31/05/2018 onwards, as we have vacated the premises.
Still, it has come to our knowledge that the bank has not closed our current account, despite our request & fulfillment of all formalities, such as cheque return etc, and some arbitrary miscellaneous charges are being debited to the account, which is apparently now showing a negative balance, despite no activity in the account from June 2018 onwards.
We have also visited the bank and explained that we have vacated the address & closed our account & not done any activity in our account, but the concerned bank representative has put forward the reply that some charges have to be paid (even though we have not operated the account since June 2018)
We request you to please close our account urgently & with immediate effect and please waive the undue and unnecessary charges as there has been no activity in the account at all since the past many months, failing which we shall have no option but to seek a legal course for closure of our account, so that the bank may not unilaterally keep on debiting charges to our account.
We are retaining a copy of this letter, in case it is required for further follow up in a legal course.