[Resolved] Axis Bank — request for deactivation of one assist service and refund money

Geetha srinivas

Address:

Hyderabad, Andhra Pradesh, 500016

I have received a call from axis bank 23rd apr for one assist service.
I accidentally subscribed those service and please cancel my subscription for my axis master card ending with 1899. It has been noticed that the money already been charged rs. 899 for the same on 25th april and the it was said that service was free of cost.
Then this charges are been caused to me.
Please, cancel the subscription and refund the same into my account.
I want to deactivate these service and get my money refund.

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Jun 6, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 04, 2018

Updated by Geetha srinivas They debited Rs. 1899 from my account on 25th April

Verified Support

May 04, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number to retreive the account details and for further assistance. Regards, Team Axis Bank.

May 04, 2018

Updated by Geetha srinivas what is meant by DM?

May 08, 2018

Updated by Geetha srinivas Please provide your email.I will forward my account details to that email