[Resolved] Axis Bank — revert of double debit and fastag issuance

Thakur Jaideep

Address:

VIKAS PURI, New Delhi, Delhi, 110018

I applied for fast tag on 11th december 2019, but even after a month it has not been delivered to me till date. On 24 december rs.85 were wrongly debited from my fast tag account as a toll fees on sivaya toll plaza. I immediately contacted the customer care and reported the matter sr[protected] dated 24.12.2018. Inspite of my repeated requests and reminders (As under) no action has been taken so far. Interaction id.[protected], sr[protected] dated 24/01/2020.

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Feb 27, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.