[Resolved]  Axis Bank — rs 1900 got deducted from atm but I didn't get money

Address:400071

Axis bank atm being far from my home i went to corporation atm and raised to a request to withdraw 1900 which failed but the amount got deducted due to your technical error. I am really surprised and disappointed, did not expect to get fooled. At second try i tried withdrawing 1500 which was successful. I called up axis support for help and reversal of 1900 but so far i have not got my money back. Please help me get my money credited immediately.
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Mar 3, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jan 20, 2019
Updated by Tanujkamath
The helpline nos. Given by Axis bank are never reachable it says thank for choosing Axis bank and gets disconnected. All my attempts to reach out to the bank is going in vain. I called up your landline no. and reported the problem. However I am still struggling to get my 1900 back. Kindly help resolve at the earliest and credit my money back. Complaint I'd is [protected].

Verified Support
Jan 21, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. We have a robust reconciliation process and the debited amount is normally automatically credited back in 2 business days. If the amount is not credited in 2 business days, request you to refer the link https://bit.ly/2NJKKFo and raise a dispute. Regards, Team Axis Bank.
Complaint comments 

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see the complaint id attached, still now no resolution from your end. Why does it take so much time to initiate refund.

Axis bank atm being near from my home i went to atm Vishwas nagar and raised to a request to withdraw 4000 which failed but the amount got deducted due to your technical error. I am really surprised and disappointed, did not expect to get fooled.

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