[Resolved]  Axis Bank — Rs 1961.14 have been unreasonably debited from my bank account

Address:

New Delhi, Delhi, 110085

To whomsoever it may concern,

Rs 1961.14 have been unreasonably debited from my bank account for credit card payment.

But I suppose that axis bank has reached heights of idiocy and unprofessionalism, 1000 times I have spoken to your good for nothing customer care executives who have confirmed that this card has been cancelled and I don’t have to pay anything.

Check my complaint log you'll see - my card expired in June I got a call from the bank they asked me if I want to renew the card I told them no shut it down I was given confirmation that the card is closed now still new card was sent to my home address but I didn’t receive the package as I had asked to cancel it.

Now your genius bank is asking me to pay for a card that I don’t even possess, would you pay for a card that you don’t have. Rather one of your customer care executives has confirmed that this card has been shredded by the bank. Why in the name of god will I pay for a card that the bank itself shredded?

I want immediate reversal of this transaction. I am launching consumer complaint and sending the link of that complaint to AAP and Narender Modis twitter handle.

SEND the money BACK and cancel any further charges associated with his godforsaken card.

Disappointed and harassed customer,

Kanika Gautam