[Resolved] Axis Bank — rs.889 deducted today as consolidate dp charges. but i have not running any demat account. return my money or i will complain to rbi.

Nutan Kajal

from Mumbai, Maharashtra

Address:

Ranchi Jharkhand, Ranchi, Jharkhand, 834002

My name is nutan. Location ranchi jharkhand last year rs.500 and approx rs275 deducted from my account & this year rs.889 deducted today as consolidate dp charges.
As axis bank says they charges for demat account holders. But i am not running any demate account.
Without any prior information how they are deducting so much money of innocent people.
Lots of people don't know about the consolidate dp charges.
Thing is that i don't have any demate account and axis bank deducting amount in name of consolidate dp charges?
Completely doing froudent with customers of axis bank.
Pls contact me and return my money as soon as possible or definitely i will complain about it to rbi. This is not ok and should not be done.

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May 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - http://bit.ly/2MHnWsq.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.