Axis Bank — rs20498 debited from my account it has been a month no response from the bank.

Address:

Thane, Maharashtra, 421503

This is the 4th time i'm writing this complaint. It has been a month and i haven't received my money yet. What's wrong with this bank. They are making a fool out o[censored]s. Sweeping 20000+ rs from an account in the name of account closing.
Tried calling the customer care number about this but there's no response. Rs 20498 is debited from my account without any prior notice. They just completely swept my account now it has zero balance. I don't know who to contact about this. I saw many people complaining about the same issue some of them have received a reply but it isn't resolved yet. I hope i get my money back. I'm so frustrated right now. I'm not receiving any response from you. This is my third time submitting a complaint it has been 3 weeks i still haven't received my money back no message frthe om bank either