[Resolved]  Axis Bank — Rude and arrogant behaviour of assistant vice, president ruchi arora shahdara

Address:New Delhi, Delhi, 110032
Website:www.axisbank.com

Dear sir/mam,
I am madhu bala working in delhi police and a axis bank customer went to shahdara branch for withdrawl of money from my bank account. According to comissioner of police message people of delhi police are allowed to go in a separate line in order to get money from bank, so that there is no inconvenience in police work. But this lady named ruchi arora from shahdara branch working as assistant vice president, (Branch head) denied me from entering the branch saying that no such order has been placed and we don't follow commissioner of police order and hence no line for delhi police will be formed separately. When i told her that i will file a complaint regarding her behaviour, she said you can do anything, i am not
Cared of anyone.
Therefore it is a request from a customer to kindly tell your staff to behave properly otherwise you will completely lost people's faith in your bank.
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Feb 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Axis Bank Customer Care's response
Hi Sid,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
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I want loan track for account PPR[protected] BUT NOT RECIEVE MY EMAIL.
Axis Bank Customer Care's response, Jan 6, 2017
Verified Support
Hi Ram,

Please share your concerns at http://bit.ly/2gulbtN for us to assist you.

Regards,
Axis Bank

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