Axis Bank — Salary account - need my money back..

Address:	400708
Website:	www.axisbank.com

I have a salary account in Axis bank, Mumbai. I have used the debit card of that account for purchasing 2 movie tickets back in tamil nadu on the month of april.

The transaction was cancelled but the amount was debited from my account. the vendor said that the amount will be reversed. the same happened and the amount of Rs 300 was credited back into my account on 9 May.

Now the axis bank debited the amount of Rs 300 from my account again for the same transaction saying that the vendor has claimed the amount.

I have contacted the ban k on this. but they are not answering properly asking me of void slip.

my question are,

On what proof did the vendor claimed that the transaction was successful?
Did he provide any proof ( like the void slip or any similar one )
If you think that my claim is un-proof then how did you reverse the amount on 9-May ( so that it must have shown in your system that it was a unsuccessful transaction) .

I have asked the above question to Axis bank and I did not get any proper reply ' We can only proceed on the submission of void slip'. I am not sure how did they proceeded with the vendor request yet.

Please if some one can tell me correction solution that would be a great help.

thanks
Balaji G
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