[Resolved]  Axis Bank — Saving Account / Closed Personal Loan EMI

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.axisbank.com

I have opened an Axis Bank Saving Account to PAY EMI with Zero Balance Account. While opening the account i have informed that no minimum balance is required until I have the Personal loan is Closed but every month they are deducting a consolidated charges.

Secondly I closed my Personal Loan In the month of February and a NOC is sent to my mail id. But in March the are 4 Check bounce charges against the closed personal loan. I wrote a mail to customer care with my concerns with NOC as proof of attachment. It is being 15 days. Customer care people are asking me to sent a mail to loan department and i did the same.
But till now i didn't get any response from either customer care or loan department. It is almost more than a week.

Even the personal loan also closed after i raise a complaint in Consumer complaints forum(Same Portal). After paying my outstanding the loan was closed after two months.

Axis Bank Online support system worst than any thing. I will rate 0/10.
Below are the charges for closed loan.

The charges of Rs. 945.24 dated[protected] are debited towards Shortfall in consolidated charges and the detailed summary are as mentioned below :
SI Bounce Chrg LOAN EMI CC EMI[protected].00
Debit Card Charges Annual Fee- 150.[protected]
SI Bounce Chrg LOAN EMI CC EMI - 200.[protected]
SI Bounce Chrg LOAN EMI CC EMI - 180.[protected]
SI Bounce Chrg LOAN EMI CC EMI-200.[protected]
Value Added SMS Alert Fee - 15.[protected]

Name: Jeevan Amunuri
Account Number: [protected]
Personal Loan: PPR[protected]

For any queries contact me on +234-[protected] (Nigeria)

Please do the needful.