[Resolved] Axis Bank — savings account asap

dhana64

Address:

600032

Dear Sir/Mam,
I regret to inform this your bank process is very slow as compared to National bank. With reference to the below account number I have opened an account two week back and I have done my KYC and signature verification long back till now I haven't received my cheque book due to delay in signature verification. Kindly note that I visited the branch last week but no response. Kindly expedite the process and do needful. Thanks

A/c No.[protected]

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Aug 10, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

Jul 10, 2018

Updated by dhana64 +91 [protected]

Jul 16, 2018

Updated by dhana64 Hi, with ref. to my previous complaint could you please expedite the process and issue me the cheque book as soon as possible. Since almost 1 week gone. Thanks

Jul 18, 2018

Updated by dhana64 With ref. to my last cheque book complaint. I have made a cheque book request this Monday (16/7/2018) through axis bank app with the help of branch manager (operation). Today again I called the customer care to follow up the status of my cheque book. customer care representative said there is no request has been created. You have to make request again he said, then I told him ok. Later I checked with branch they saying two cheque book request has been made. the customer care personnel made a mistake and he issued the second one it can't be cancelled. I have to pay. This is how axis bank works. Poor service and in competent guy who made the request. Simply taking money from the customer even the error from bank side. Thanks.