Hi,
I would like to inform you that axis bank lien rs 8500 (Appx.) from my axis bank savings account just because i couldn't make axis bank credit card payment on time and here is the reason for payment delay, i tried 2-3 to make credit card payment through phonepe but all the time it reflect the error that says "request declined from your bank, kindly contact to your bank". After that i got multiple call from axis bank in which they requested to make credit card payment as soon as i can and all the time i explained them that i tried to make credit card payment multiple times but it reflects the error related to the bank and then they said that "sir, don't worry we noticed your concern and so we are forwarding your concern to our seniors to get resolved so you can make your axis bank credit card payment". Then after few days i checked my axis bank savings account balance and then i shocked because axis bank lien some amount equal to my credit card billed amount.
After that i talked to axis bank executive over the phone and they said that it was all fault and they did not do anything with that.
Yesterday, i paid rs. 8500 to my axis bank credit card and today i called axis bank customer care to know about when my amount get released in my axis bank savings account and they said that the lien amount will get released on next month's second saturday.
So, this is something i need your help to resolve this issue by providing my amount from axis bank because that the only money i have to make my rent.
Kindly help with it as soon as possible.
Regards,
Sumit kumar gautam
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