[Resolved]  Axis Bank — Savings account changed to non-zero balance without info and to close account i need to pay additional charges

I have an account : [protected] in axis bank, it was my salary account in which we could have even zero balance.
But suddenly it has been changes as my savings account without any prior information.
They have even deducted many rupees mentioning insufficient balance.
When i wanted to close my account, i went to the branch and spoke with them for which the told that i need to provide them additional amount of nearly rs.700 to close the account.

I raised complaint in rbi and i get a call from axis bank asking for loan in axis bank? What is this?

I need to close my account asap without any charges.