[Resolved] Axis Bank — savings account not being closed

pkarthik90

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600119

Hi

I have submitted applcations twice in axis bank Srikakulam (Home) & Kandancavadi, Perungudi, Chennai (work)

My home branch officials neither know what to do if standing instruction is activated on the account, as my account is showing a reason for non closing of the account is because a standing instruction is activated, but as of my knowledge there is no standing instruction i have activated on this account as i don't use this at all

Both the branch Asst Managers & Managers were hopeless & i donno how they were recruited

Please call me on [protected]/[protected] & do the needful ASAP

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May 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Axis Bank Customer Care's response Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.

Apr 16, 2018

Updated by pkarthik90 Your phone banking people were saying that
Sir, we are sorry to inform that Bank Account Closure related Information is not Available
Please contact your home branch

I have all the possible ways & paying charges for unused account