Address: | Chennai, Tamil Nadu, 600041 |
Hi
I had a very tough time with axis bank in addressing by credit card issue for an unauthorized payment on my card in aug 2015. No care taken by axis bank to address my concern. I spend lot of time to explain to many officials on axis bank. But they listen for that moment and no action taken for almost 2 years. But they promptly call for payment due of that amount alone frequently and pester me. They are insensitive to customers.
There are also false statements by the bank that there were transactions on the card by mar 2017, when i blocked the card 2 years before. How can this happen? This is ridiculous.
I strongly recommend for poor customers not to go for axis bank at any point of time.
Finally, i got fed up and paid the amount, even though it is not my transaction, just for my peace of mind. I have received the confirmation by axis bank as well by sms.
Axis bank - pls close my credit card immediately. My card details.
Name - leena l
Card no - [protected]
Regards
Leena Was this information helpful? |
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