[Resolved]  Axis Bank — senseless online banking/customer service of axis bank

This is senseless with axisbank online banking service. The log in never works in first place despite correct credentials and there is no way to reach out to a person or online help to reset the password to log in for online banking service. The faqs do not include clear information and the customer service number given on the site is such a useless piece of information, firstly, they don't have the options that customers need and secondly, they don't let customers talk to the executives at all. The ivr keeps asking to press some nonsense constantly without offering an option to speak to a human (If there is one on their side). What is the point in calling it "online banking" if you don't have proper online services? So fed up with this bank, surprising where they are heading to while the rest of the banks in the world even a way too small bank than so call axis is much better in providing online services and minimum customer services that make some sense.