[Resolved]  Axis Bank — services related to bank

I have created axis asap account through my laptop, by submitting all the necessary documents like aadhar, pan card, mobile number etc. My account got working on the first day and i was supposed to pay rs. 350/- for physical debit card., i've paid that amount from my another bank account, all went fine. I put 11k in my account in start but, after few days, while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message i m the transaction page "account closure proceed to dd acct" and my balance is showing 0. I dont know what happened to my 11, 000 rupees and 350 rupees. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done
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Aug 30, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please share your registered contact details and we will revert at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

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Axis Bank Customer Care's response, Jul 23, 2019
Verified Support
Hi, we are here to help! Please share your contact details and we will revert at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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