Axis Bank — settle amount in installments

Address:

New Delhi, Delhi, 110059

Hi team,

Thank you so much for being a support to your customers. I am very sorry to say that i'm in a little trouble in paying credit card bill.
What happened was that in nov 17, i had a bill of inr 45, 000. I was unable to pay it at one go and the bill got bounced.
As of now, the payment left is rs. 35000. Every month i am getting a notification to pay certain sum of money as minimum due, this month i got rs. 1800 approx to pay.
This is just increasing the interest day by day and i am getting like nowhere, the remaining dues feel to be not decreasing. I don't want this to keep happening for years and want to get this resolved asap.

Please help me to get out of this troublesome situation.

I had a conversation with the customer service team of axis who speak as if they are robots and aren't helpful. I am much in need of getting this issue resolved.
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Desirable resolution :- please help us to get the remaining amount settled and paid in installments.

Your co-operation is much appreciated.
Thank you

Best regards,
Vivek agarwal
Cell: +91 [protected]