[Resolved]  Axis Bank — settlement of total due of credit card axis

I am writing this with regards to my credit card bill payment. My credit card number is[protected]xxxx-2355.
My total due is 98000. (Approx)

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 30% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 2-3 business days. More than 30% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

My registered mob number with axis bank account is - [protected]

You guys can call me anytime regarding this settlement.
Hoping for best support from axis bank.

Thanks & regards,
Suraj karvani
Mob - [protected]
Email - [protected]@gmail.com
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Dec 29, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Axis Bank Customer Care's response
Hi, we understand from our concerned team that you are not eligible for a settlement of the card at the moment. We request you to call on our phone Banking numbers [protected] / [protected] or visit our support channel to www.axisbank.com/support through which our customers can email/chat with us instantly in this regard. Regards, Team Axis Bank
Complaint comments 

Comments

Me not sascrib this application but debit my money why ple find my problem..

Axis Bank Customer Care's response, Nov 8, 2019
Verified Support
Hi, thanks for writing in. We are here to help! Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.

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