[Resolved] Axis Bank — Someone else credit card statement delivering to my inbox

10kumar

from Bengaluru, Karnataka

Address:

560037

Hi after several reminders to bank thru email, i am not able to check my CC statements, i came to know soon as these statements were not in my name,
that means my statements and alerts going to someone else.

i writing from my registered email ID only.my request was not taken seriously

my Request ID:17326104 to axis bank, my complaint was not taken seriously and i was told to try again with my password.again i explained my issue in mail again they wrote the same thing

Are we fools to reply again and again or the staff who reply, uses templates without understanding the NATURE of complaint., and why i am receiving mails and statements on other persons name .

To Axis bank - fix this soon or will get the court order on this.

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Sep 23, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 14, 2016

Aankit Tiwari's response My pin is lost and I want to pin on[protected]

Verified Support

Aug 18, 2016

Axis Bank Customer Care's response Hi,

We are unable to retrieve any information from the reference number shared by you. Please share the email ID from which you have written to us for us to look into it.

Regards,
Axis Bank

Oct 14, 2016

Updated by 10kumar Now you want me to disclose my personal Email ID on the web, which i dont want to do, please share your email ID with reference number i will write you from my e- mail. Another flaw in your system, you dint find my complaint