[Resolved]  Axis Bank — stop charges

Address:Mumbai City, Maharashtra, 400093

Dear team,

I have received following message today, which says
Message 1 at 2:30pm -
Hello! Your a/c no. 497593 has been debited by rs. 118 on 29nov18. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Gauri
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
Axis Bank Customer Care's response
Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Nov 29, 2018
Updated by juita mhatre
Dear team,

As per your request, we have to submit registered details as per:

A/C. [protected]
Mobile no.[protected]
Complaint comments 

Comments

Dear team,

As per your request, we have to submit registered details as per:

A/C. [protected]
Mobile no.[protected]
Axis Bank Customer Care's response, Nov 29, 2018
Verified Support
Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12957
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information