Axis Bank — stopped my cheque to take their consolidated charges

I have account with axis bank i had given cheque to electricity department but axis bank stopped my cheque which was on clearing on 11th sec 2019 n didn't clear it till 15th sec just to take their own consolidated charges 5000 and now they are taking charges from me for cheque failure. Such a useless bank it is. They don't have any hifi facilities then also they are taking 5000 charges. It's my mistake that i open my account in this bank. Instead of many complaints they dont give u any solution . I want my refund and I am not going to pay any single panny for cheque fail its ur mistake not mine