Axis Bank — Surcharge on fuel purchase.

Hi Team, from one end govt has reduced the prices, now the petrol pumps are charging 2.5% surcharge. just to clarify, they asked for approval for initial amount of fuel purchase, and not for the additional 2.5%, is is even legal. Banks on the other hand are helpless, stating that they can't even book a complaint against the non-intimated amount debit from one consumer's account. whose duty is it, to get this transaction informed prior to the consumer's.
on the other side, i am saying this as scsm because you can count the number of accounts there in each banks, and if this 2.5% is charged to them without their approval, then in bulk it would be crores.

Don't think anybody might attend this concern.

Thanks
Aatish Mohanta
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Axis Bank customer support has been notified about the posted complaint.
May 12, 2024
Updated by Aatish Kr Mohanta
Also to update, this txn got debited from a debit card
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